Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement for Website as a Service (WaaS) made between you ("Client") and SleekSite, operating as a registered sole proprietorship in Sweden.

• Legal name: Thomas Smahaj (Enskild firma)
• Organization number: 080719-4634
• VAT number (Moms): SE080719463401
• Tax registration: Godkänd för FA-skatt

SleekSite agrees to design, build, manage, and maintain a professional corporate website for the Client. The subscription is activated upon the Client's approval or when the website is publicly launched.

Our core WaaS subscription includes hosting, maintenance, and ongoing minor updates.

Optional add-on services are available at an extra cost. These include, but are not limited to:

• Booking system integration
• AI chatbot integration
• Additional languages

Current pricing for all services is provided in the Client's individual quote or agreement.

All monthly payments are automatically billed via Stripe on the same date the subscription began. If payment is not received within 5 days of the due date, SleekSite reserves the right to temporarily suspend website management and take the site offline until the debt is settled. Statutory late payment interest and reminder fees apply.

The monthly subscription includes ongoing minor updates (e.g., text, images, contact information).

• Included Quota: Up to 1 hour OR a maximum of 2 minor change requests per calendar month. Unused time does not roll over.
• Exclusions: Creation of new subpages, menu restructuring, new graphic elements, or support for Client-added third-party tools require a separate quote.
• Overage: Work exceeding the monthly quota is billed at our standard hourly rate, subject to the Client's written approval.
• Service Level Agreement (SLA): Critical issues (e.g., full site outages) are handled within 24 hours. Non-critical updates are handled within 72 hours.

The following procedures govern the termination of the WaaS agreement:

There is no binding period.

1. Client Cancellation: The Client may cancel at any time with 30 days written notice. The subscription and website will be taken offline upon expiration of the notice period.
2. Provider Cancellation: SleekSite reserves the right to terminate the agreement and stop services for any reason by providing 30 days written notice. In this event, the Client will not be refunded for any partial month. SleekSite also reserves the right to terminate the contract with 30 days notice in the event of a breach of terms.
3. Website Export/Buyout: Because this is a subscription service, source code and files are not automatically transferred upon cancellation. If the Client wishes to migrate the website to host it independently, a one-time data migration and buyout fee applies. The current fee is provided in the Client's individual agreement.

The Client retains 100% ownership of their brand assets, logos, original photos, and specific text provided. All underlying program code, design templates, layouts, structures, and proprietary frameworks developed by SleekSite remain the exclusive intellectual property of SleekSite, licensed to the Client solely while the subscription is active.

SleekSite is not liable for temporary internet outages, operational disruptions originating from third-party servers (e.g., cloud infrastructure), or any lost business revenue resulting from technical downtime.

These Terms shall be governed by and construed in accordance with the laws of Sweden.

Questions about these Terms can be sent to sleeksiteinfo@gmail.com.